You can contact ARound Support by sending an email to contact@aroundar.com.
The current System Status for ARound’s production services at available from our System Status page.
Where is ARound available?
ARound launches with specific sports teams. At this time, our experiences are designed for use in-stadium only and are promoted to attendees during games.
ARound isn’t working for me on my phone. Why not?
ARound uses augmented reality (AR), which requires a phone with a good camera and processor. Not every phone works well with AR. If you’re not able to scan the stadium with your phone, we’d love to hear from you if you’re having problems. Please send us the make and model of your phone with your email.
How do I download the app?
No app download is required. Our experiences are web-based and are accessible using a web browser on your smartphone.
Your experience makes my phone warm and consumes more of my battery life with extended use. Why?
Any app that has extended use of the camera will consume additional battery and processing power, thereby making the phone warm. AR is a new technology and we expect that over the coming years, our app will be less battery and processor intensive. Unfortunately, much of this is outside of our control. We recommend that people bring a fully-charged phone to the game.
How can I contact ARound?
Please email us at contact@aroundar.com.
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